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    Your Rights

    When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

     

    Get an electronic or paper copy of your medical record.

    • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
    • We will provide a copy or a summary of your health information, usually within 15 days of your request -- as required by Texas Law.  We may charge a reasonable, cost-based fee.

     

    Ask us to correct your medical record.

    • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
    • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

     

    Request confidential communications.

    • You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
    • We will say “yes” to all reasonable requests.

     

    Ask us to limit what we use or share.

    • You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
    • If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

     

    Get a list of those with whom we’ve shared information.

    • You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with and why.
    • We will include all the disclosures except for those about treatment, payment and health care operations, as well as certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but we may charge a reasonable, cost-based fee if you ask for another one within 12 months.

     

    Get a copy of this privacy notice.

    You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

     

    Choose someone to act for you.

    • If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
    • We will make sure the person has this authority and can act for you before we take any action.

     

    File a complaint if you feel your rights are violated.

    • You can complain if you feel we have violated your rights by sending a letter to the Tarrant County Compliance Officer, 1101 S. Main St., Fort Worth, Texas 76104, calling 817-321-5314, or email to klpearce@tarrantcounty.com
    • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
    • You can file a complaint to the Texas Regional Office of the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to Region VI - Dallas, Ralph Rouse, Regional Manager, Office for Civil Rights, U.S. Department of Health and Human Services, 1301 Young Street, Suite 1169, Dallas, TX 75202, or by calling 214-767-4056.
    • You can file a complaint with the Texas Attorney General’s Office by mail at Post Office Box 12548, Austin, Texas 78711, or by calling 1-888-963-7111.  You may also file a complaint online by visiting https://www.oag.state.tx.us/forms/cpd/form.php.
    • We will not retaliate against you for filing a complaint.



    For more information see:
    www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

    Changes to the Terms of this Notice

    We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.